This post is part of the “Marketing That Works” Ideas Contest, showcasing 20 of the most innovative marketing ideas from the blogosphere’s up and coming marketers. If you like the post, please show your support for the contestant by tweeting, liking, sharing, and commenting below!
What do you do when you have a very large area to search, and limited time?
When the area is far larger than can be systematically covered using available resources?
You wander around randomly.
Not because you’re lost, but because in this situation wandering around at random is about as efficient as any other method of search.
You wander around like ants at a picnic.
Ants essentially wander about at random in search of food. When they find it, they leave a trail of pheromones on their way back to the nest. Other ants can follow the trail back to the food. Each ant adds more pheromones to the trail. As a result of this collective, cooperative behavior, the most efficient path to the largest food source emerges over time.
Good for the ants. So what does this have to do with sales pages?
Split-Path Testing
We all know about split-testing, right? Change one little thing on a sales page and measure the result; repeat ad infinitum. But what about split-path testing?
Suppose your sales page has 6 major elements on it. You know the sort of thing:
- Fascinating pictures
- Impressive testimonials,
- Engaging stories
- Illustrative slice-of-life dialogs
- Riveting demonstrations
- Emotion-laden benefits descriptions
There are many other possibilities, but suppose we have just these six elements. What order is “best” for presenting these elements?
Let’s see, we’d have 6 choices for the first element, then 5 choices for the second, and so on, for a total of 720 possibilities.
Traditional split-testing would have us make 720 variants of the same page, each with the elements in a different order. Not. Gonna. Happen.
But what if we could test all possible paths at once, by treating our visitors like ants?
(Note: please do not literally treat your visitors like ants. Visitors are people.)
I Hack, Therefore I Am
I created a small hack to WordPress (and Premise) that enables very simple split-path testing.
I don’t know if it works “better” than more traditional approaches – the jury’s still out on that one – but it is much easier than creating 720 variants of the same sales page!
Three Ways to Do Split-Path Testing
The hack supports three ways to do split-path testing:
- a random sales letter
- a random-walk presentation
- “maze” pages
Caveat: this is a work in progress, not a proper plugin. Yet.
Random Sales Letter
A “random sales letter” is a long-copy sales landing page that assembles the content from predefined chunks, but in a random order. So if you ever wondered whether it would be better to put testimonial 1 and then some benefits bullets and then testimonial 2, or put the bullets first and then the testimonials, or put both testimonials first and then the bullets, and so on, you can use this to test nearly every possible combination of your sales page elements.
Every time someone visits a random sales letter page, the content is regenerated in a new random order. So each visitor, in general, will see a different ordering of the elements.
The last element, however, is not random: it is the goal element, e.g. the Buy Now button or Subscribe form. This always appears at the end of the landing page.
Random-Walk Presentation
A “random-walk presentation” is a kind of “sideways sales letter”. Basically, it’s just a landing page that presents each elements of a sales page in sequence. The visitor clicks a “Next Page” button to see the next element – but the ordering of the elements in the sequence is chosen randomly for each visitor.
When all of the elements have been presented, the goal page is shown last.
Maze Pages
A “maze page” is a mini-site page, where the menu items show different sections of your copy or different kinds of pages, and the exit/buy link only appears after the visitor has clicked on a certain number of the menu items. This allows visitors to navigate through the elements of the sales page in the order they prefer, instead of a randomly chosen order.
What’s the Catch?
Over time, given enough visitors, most or all possible orderings will be presented.
And that’s the catch. For this to work – like any split-testing scenario – you have to have enough traffic to generate statistically significant results. The more possible paths there are, the more traffic you might need to be certain of convergence.
But the glimmer of hope is that one path will quickly be seen to outperform all the others, and that may give you insight into the kind and order of information that your visitors like to see.
The additional advantage of maze pages over the other two options is that by allowing the visitor to select the elements in the order they desire, the bias of your visitors should soon become apparent.
I suspect that maze pages are a more efficient split-path testing mechanism than the other two, but don’t have hard numbers to back it up. Yet. Even if I did, they may or may not apply to your audience.
Summary
Split-testing can be a lot of work. Split-path testing doesn’t have to be, but it may take a lot of traffic to get useful results.
Even if you’re happy with it, take a hard look at your best-performing landing page. If you allowed the visitor to choose which sections to read and in what order, what do you think they would choose and why?
If you rearranged the order of the elements, would it still make sense? Would it make more sense?
Steven A. Lowe knows 101 Ways to Land More Business Using Landing Pages. When he’s not studying marketing and copywriting, he runs Innovator LLC, which specializes in consulting and custom software development.






{ 21 comments… read them below or add one }
I don’t do any split-testing at current. But I love the ideas you’ve given here. Specially I like the Random Walk Idea… The only change I’d make is that on each page I’d have an order button. Some people may want to order after 3 pages… some after just 1 or you may realize that no matter where in the order when someone gets to a certain page they order…
All things you could track.
Great article!!
Thanks,
Ryan H.
Hi Ryan!
Thanks for the kind words. You can, of course, put an order button on each page if you like. But don’t be surprised if you buy rate goes down – it’s important to firmly establish the value of your offer in the the minds of the prospect before revealing the price.
Certainly worth testing though!
Thanks again!
–S
I realize that you are discussing a new WP plugin, but you can get excellent, statistically valid results with Taguchi testing and analysis. The theory is a little intense if you’re not a math and statistics whiz, but the execution is easy.
Google “Taguchi Testing” for more details.
Hi John!
Taguchi Testing is certainly very interesting, will consider adding that functionality in future.
Thanks!
–S
Steeeeeeeeeeeve! Way to creatively combine software dev, split-testing, and sales-pages.
It’s one thing to suggest an idea, it’s another thing to develop a hack to actually do it!
I also love the idea of crowd-sourcing or leveraging traffic to generate solutions.
This is probably the most nuts-and-bolts, tactic-focused practical post in the contest yet, and I know people who are into that are going to love it.
I’ve talked with Danny about split-testing recently, and I think we both agreed that it’s a great productive thing to do, that most people implement eventually.
As you said, it’s very traffic-dependent
Great, “innovative” stuff man. Perhaps I’ll get you to rock some software dev for me one day
Hi Jason!
Thanks for the kudos, I enjoyed putting this little hack together. I’d be delighted to rock some software dev for you – have your people call my people
Appreciate it!
–S
Gosh, it all sounds very complicated!! Do you think split testing headlines is a good way to start, and better than nothing?
Agreed that this high level testing is not really useful unless you have plenty of traffic. I like the idea of the zig zag yellow brick road split test model………
Hi Cassie!
It sounds complicated, but it really isn’t – you just put each separable element on its own page, and let the software stitch it together.
But definitely split-test headlines to get your feet wet – it’s often surprising which headlines perform better!
Thanks!
–S
I have to admit that sales pages are still what scare me the most to write. I wrote two sales pages all together for my own products, but I never thought they were good enough. This is great advice for anyone wanting to create a good tested sales page.
Hi Sylviane!
To misquote Naomi Dunford, ‘bad sales copy is better than no sales copy’
A lot of people struggle with writing sales pages; copywriting is hard work!
It’s even more difficult if there’s no obviously crucial ordering for the information presented; that’s why I wrote this little hack.
You can never be sure of such things until you test them.
Good luck!
–S
Clarification: I’m not saying your sales copy is bad! I’ve never even seen it. What I mean is: put away your fear, and just talk to people. You love your product, are excited about your offer, and if the fit is right you will be doing the prospect a favor by offering the sale. Relax and be yourself – and split-test!
–S
Split testing idea is really good and am gonna try doing that. Thanks for this great article
Hi Odesanya!
You’re welcome, thanks for the comment!
test and measure, tweak and repeat…
–S
Your idea sounds interesting, Steven. I would be interested to know the results over a period of time. I think some methods will appeal more than most to your visitors or to a certain audience.
Perhaps some beta testing of your hack on a page that receives lots of visitors will provide feedback faster.
Great idea! Good luck in the contest.
Hi Theresa!
Thanks! I would be interested to know the results also – at the moment none of my sites have sufficient traffic for a good test. When they do, I’ll certainly write more about it!
Thanks again, and have a great weekend!
–S
I like the ant example and have seen ants wandering around randomly but never connected this activity with sales or marketing. You’ve highlighted some very important points. Its really important to work on the landing page because I believe this is where curiosity starts for the visitors.
Hi David!
Yes, landing pages are critical. The ants are searching an enormous space for food, and have evolved simple but effective ways to zeroing in on the most efficient paths. The analogy is stretched thin a bit, but basically holds: the more people that ‘buy’ along a given path, the more likely that others will buy using the same path.
–S
I also have yet to try split-testing, but I do like the thoughts you present here. A lot of good ideas for me, I have Premise and will be dipping into creating my own landing pages soon, so I really like that plugin idea! I’ll be keeping all this in mind for my present and future projects. (I really like the “random-walk” too.)
Love your “visitors as ants” disclaimer by the way, ha. Thanks for a great post, Steven!
Hi Tanya!
Thanks, glad you liked it!
FYI – some Premise jump-start videos at http://www.youtube.com/prolandingpages
Let me know how it goes!
–S
In sales, you should always be closing. In marketing, you should always be testing. When you look at your website and your sales funnel, there is always something that can be improved. Maybe it is a obvious as changing some of the only copy. Perhaps what needs to be tested next is as obscure as the background color of you website. Don’t believe me? Test it and see if the results don’t reflect. It may not, but that is why you tested it:)
Absolutely right Matt. The reason for testing is that there is no reliable way to predict in advance what will work best for your market at the present time. The reason for continual testing is that markets change, so what “works best” also changes.
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